For a government, smart means being connected to its people anytime, anywhere. It means hearing its customers and the public and engaging them in its policies and services in an interactive environment that enhances the happiness of the community. We have the earnest desire to apply this concept in practicality. Hence, we invite you to participate through all our available channels. We are all ears! Do not hesitate to share your feedback.
Digital Participation Policy

Policy to outline UAE Digital Government approch to E-Participation

U.ae – your voice (Sharik.ae)

Participate and talk to the government on all our available channels

MBR Majlis

A platform that allows everyone to participate in building the future of Dubai

Telecommunications and Digital Government Regulatory Authority E-Participation:

Share your throughs and provide feedback through our channels

Dubai Electricity & Water Authority Online chat

Instant Chat to get support in utilities services

Roads and Transport Authority online chat – Mahboub

Instant Chat to get support in transport services

Smart Dubai online chat – Rashid

City concierge to help you exploring city services

Citizens' right to access government information:

Know about your rights to information

Online services for vulnerable groups

Explore city services for special individuals


Explore Municipality Services

Dubai Municipality E-Suggestion & E-Complaint

Share your feedback with Dubai Municipality


Dubai Government’s Unified Suggestions System


Dubai Government’s Unified Customer Complaints’ Portal

Get in touch with Digital Dubai

We encourage you to get in touch and share your vision for a smarter, happier Dubai.