The government entity overseeing digital transformation in Dubai, announced the development of the Dubai Data and Artificial Intelligence Platform in accordance with the best international quality specifications and standards adopted in this field. Today, Digital Dubai awarded a contract to Moro Hub - Data Hub for Integrated Solutions (Moro), a subsidiary of Digital DEWA, the digital arm of the Dubai Electricity and Water Authority (PJSC), to begin work on the project by the end of September 2024.

This unified platform is a gateway to Dubai’s official data and statistics, enabling government and private entities to host and exchange data seamlessly through the platform with the highest levels of availability and security. It also provides innovative methods supported by artificial intelligence to display and analyze data, which contributes to supporting the government in making sound decisions supported by advanced data and analysis, thus contributing to raising the levels of digital maturity that Digital Dubai  is working to enhance, in addition to raising the data maturity index, to improve the level of digital data in terms of taking into account the best standards in the areas of quality, ease of use, and governance.

The agreement was signed at the headquarters of Digital Dubai, by HE Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), and HE Hamad Obaid Al Mansoori, Director General of Digital Dubai, in the presence of HE Younus Al Nasser, CEO of Dubai Data and Statistics Establishment, Eng. Marwan Bin Haidar, Vice Chairman and Group CEO of Digital DEWA, and Mohammed Bin Sulaiman, CEO of Moro Hub, and Ghaith Al Suwaidi, Chief AI Officer,  Dubai Data and Statistics Establishment, at the Digital Dubai headquarters.

The Dubai Data and AI Platform enables government entities to use synthetic data within the application, a concept previously launched by Digital Dubai. It is distinguished by its scalable infrastructure that is compatible with the growing future needs, which enhances the flexibility of government performance in several areas and helps in providing accurate figures and data on performance indicators in the public and private sectors, in addition to providing a large number of advanced technologies supported by artificial intelligence, which reduces costs, enhances the optimal use of resources, and supports decisions based on accurate facts and figures, thus forming an integrated and reliable digital destination for obtaining all government data.

Enhancing Dubai’s digital infrastructure:

H.E Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) stated, “We operate in line with the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God protect him, which aim to strengthen the UAE’s leading global position in the field of digital solutions. The cooperation agreement with Digital Dubai is part of our commitment to enhancing digital innovation, with the development of the Dubai Data and Artificial Intelligence Platform representing a pivotal step in advancing Dubai's digital infrastructure. This aligns with our wise leadership’s vision to transform the Emirate into a global hub for innovation and technology. This initiative also contributes to the implementation of Dubai Economic Agenda (D33), which aims to double Dubai's economy in 10 years and solidify its position among the top three economic cities in the world. We are confident that this cooperation serves as a model of institutional integration, providing solutions that rely on the latest digital technologies and artificial intelligence, enhancing Dubai’s ability to achieve its goals in economic sustainability, business growth, and innovation. We are committed to continuing our journey toward digitizing services and operations by delivering innovative solutions that adhere to the highest global quality standards, creating platforms that enhance quality of life and support data-driven decision-making to ensure sustainable growth and development. We are confident that this platform will be a significant step towards realizing our vision of making Dubai a leading model in digital transformation."

Towards achieving Dubai's digital strategy

His Excellency Hamad Obaid Al Mansoori, Director General of Digital Dubai, emphasized that this cooperation and the establishment of the Dubai Data and AI Platform come at a pivotal moment in the digital transformation journey. He highlighted that artificial intelligence is now being leveraged to enhance the economic value of digital data. His Excellency stated: “While the world is witnessing rapid changes and transformations in technology, the importance of digital data remains a constant in all digital transformation experiences, most notably the Digital Dubai Experience, which is confidently moving forward to achieve the Digital Dubai Strategy, which aims to digitize life in the Emirate of Dubai and set the city as a global benchmark for utilizing modern technologies to serve the community and strengthen Dubai’s position as a global digital capital. We are entering a new era defined by the data and artificial intelligence economy. Our shared goal with government entities and the private sector is to amplify the use of new technologies and trends within the digital transformation journey, in alignment with Dubai Economic Agenda (D33). This plan emphasizes launching innovative projects and adopting new approaches to drive sustainable economic growth, which enhances the investment attractiveness for companies and entrepreneurs.”

His Excellency added: The data we have today available to government and private sector entities represents strategic national wealth, that will enable us to create the desired future to make Dubai a global digital capital and consolidate its image as an inspiring model for cities that benefit from technology to provide the best living experience for its residents and the best investment environment for companies. Therefore, I call for the widest possible use of the platform at the level of government entities, private companies and individuals, whether for the purposes of innovation, business development, scientific research, etc.

On his behalf, His Excellency Younus Al Nasser, CEO of Dubai Data & Statistics Establishment, Digital Dubai, said: “The Dubai Data and AI Platform is a continuation of a long history of interest in data as the most important driver of digital transformation. This interest was initially embodied in the first version of the “Dubai Pulse” data platform that we launched in 2017 and is now embodied in making the most of artificial intelligence to meet the needs of the government in the areas of data exchange, integration and interconnection, which contributes to enhancing innovation, decision-making and providing digital experiences based on proactivity, comprehensiveness and personalization. This agreement is pivotal in establishing a sustainable digital infrastructure, supported by artificial intelligence, that aligns with Dubai’s ambitions and future vision. We aim to leverage the vast amounts of data available in Dubai to create a digital reference that meets the needs of our society and partners across the public and private sectors. The platform marks a new phase of flexibility in managing and utilizing data, enhancing decision-making processes.”

On his part, Eng. Marwan Bin Haidar, Vice Chairman and Group CEO of Digital DEWA said, “We are pleased to announce this strategic collaboration with Digital Dubai to develop the Dubai Data and Artificial Intelligence Platform, which will be a key pillar in achieving our ambitious vision for an advanced digital future. Through this platform, we aim to enhance our capabilities in leveraging digital data and artificial intelligence to drive innovation and achieve sustainable development in Dubai. Our partnership with Digital Dubai enables us to deliver integrated solutions characterized by efficiency and flexibility, including the management and hosting of the platform on Moro's cloud, in addition to providing managed cybersecurity services in line with our partnership agreement with Digital Dubai for the 'Dubai Digital Clouds' project. We are confident that this step will support our journey in making Dubai a global model for utilizing technology to serve society and foster economic growth.”

The platform offers its services to all institutions under Digital Dubai, as well as government entities across the emirate. It also serves other entities that regularly benefit from the open data and statistical systems provided by the Dubai Data & Statistics Establishment.

The platform also facilitates decentralized data exchange and represents the next generation of the Dubai Pulse platform, built on an integrated data fabric. It supports innovation models by utilizing the Moro Cloud, which employs cutting-edge technologies in data management and analytics. This includes leveraging artificial intelligence and machine learning through a modern and flexible governance system.

The agreement includes unifying existing platforms and portals, such as Dubai Pulse and the Dubai Statistics Center Portal, and migrating the systems using streamlined and efficient mechanisms.

The platform will be hosted on the Moro Cloud and managed by Moro Hub, with cybersecurity services aligned with the Digital Dubai Clouds Agreement. It leverages cutting-edge technologies designed to support digital cities, ensuring the highest levels of stability, business continuity, and infrastructure. This supports decision-making, reduces costs, and enhances value, efficiency, and effectiveness, while saving time.

The platform represents a practical application of the Data Law's requirements and exemplifies the government’s flexibility, as well as Digital Dubai’s role in enabling digital transformation. It harnesses the vast potential of artificial intelligence to enhance sustainability and drive economic dynamism.

The platform will serve as a unified framework for all data and statistics systems in Dubai, demonstrating the integration and connectivity among participating government and private sector entities. It will also advance smart city trends by enhancing proactivity, Internet of Things applications, cybersecurity, real-time analytics, self-services, and community engagement.